ABOUT ACCESSPEED
Our Business
Accesspeed.com® is unique in the aftermarket industry, as our primary focus is to provide DIY (Do It Yourself) Enthusiasts products that support specific targeted late model vehicles. Sure, we still have the best price on parts for a 1962 Corvette, 1968 Mustang and 1970 Hemi Cuda, but it is not something we stock every day. However, we do strive to be the ultimate source for performance products and accessories for most late-model cars, trucks, SUVs, boats, sand toys, dirt toys, and RVs. And while we are not everything to everybody, we can special-order specific products for those of you who have additional vehicles in your household. We stock the best-selling, fastest moving parts for each of the vehicles we support. Whether we ship from our California headquarters, or from one of our strategically-located warehouses throughout North America, we can deliver to most of the continental United States and Canada much faster than our single-location competitors.
Our Goal
Our ultimate goal is complete customer satisfaction! We want you to return to us for EVERY aftermarket part you need! Is that even possible? Honestly, we do not yet know, but we are committed to achieving complete customer satisfaction for every person who visits our website, every person who calls with a question, and every customer who orders a product. We have set the following criteria in order to support our goal:
- - Offer the widest selection of high quality products for your car, truck, SUV, RV, sandrail or boat.
- - Deliver customer orders accurately and as rapidly as possible.
- - Offer the best possible price on each and every product.
Our Customer-Friendly Operations
With our easy-to-order website, we provide you with a shopping experience that operates on your schedule not ours, taking orders 24-hours-a-day, 7-days-a-week on our secure-order Accesspeed.com® website. Our telephone business hours are 9am - 5pm PST Monday - Friday. We do allow will-call parts pick-up by appointment only. In order to provide you with the Widest Selection At the Lowest Prices, we do not employ a bunch of loose-jaw order-takers who waste time telling customers about their own vehicle, or their weekend at the track. We run a lean and efficient operation that is focused on YOUR needs! Given that our staff is small in order to keep our prices low, we sometimes miss a phone call. If for any reason, we are unavailable when you call with a question, please leave a detailed message, and one of our friendly and knowledgeable representatives will call you back shortly – on our dime, of course! In most cases, we respond within 24-hours on weekdays. Of course, you can always shoot over an email with any questions you may have and we can respond back with the answer. Orders on in-stock items placed before noon (PST) Monday through Friday will typically be shipped the same day, depending on the volume of orders for the day.
Our Invitation
We invite you to visit the Accesspeed.com® website, peruse our product and vehicle selection, and tell us what you like. More importantly, we would like to know what you don’t like and what you would like to see improved.
You are our customer, and we are here to support your needs. You control the direction of our business, our product selection and our future! We want to know what is on your mind and we want to know what we can do to better serve your aftermarket needs!